Strategy and Planning

  • Business Requirements
  • Strategic Planning
  • Landscape/Competitive Analysis
  • Heuristic/Best Practice Analysis
  • Content Audit/Taxonomy
  • Team Facilitation
  • Agile Planning

Targeted Research

  • Audience Analysis
  • User Segmentation
  • Field Research
  • 1/1 Interviews
  • Personas/Scenarios
  • Customer Journey Maps
  • Concept Testing

Experience Design

  • Information Architecture
  • Wireframing
  • Interactive Prototyping
  • Content Strategy
  • Content Marketing
  • Multiplatform Design (Responsive)
  • Application Design (Mobile/Tablet)
  • Service Design
  • User/Usability Testing


What We Don’t Do

We understand that no one can be an expert in everything. That’s why we are proud to work with (and recommend) partners who offer related services including interactive/graphic design, content development, search engine optimization (SEO) and search engine marketing (SEM),and front- and back-end development. Looking for someone? Let us know and we’ll make the connection.